Travel Insurance - Insurer

We are pleased to offer you a range of travel insurance options through the Downunder Travel Insurance product, provided by Mondial Assistance.

Mondial Assistance is authorised by Allianz to enter into and arrange your policy and deal with and settle any claims under it.  Mondial Assistance also administers all emergency assistance services and benefits of the Downunder Travel Insurance product.

Insurance is underwritten by Allianz New Zealand Limited (“Allianz”) and arranged through ETI Australia Pty Limited trading as Mondial Assistance. (ABN 52 097 227 177).

Who is Mondial Assistance?

Mondial Assistance is owned by the global Allianz Group.  Founded in 2000, Mondial Assistance companies have over 50 years expertise in travel insurance and more than 25 years in assistance and service solutions.

Mondial Assistance Australia was launched to cater for international travelers who required medical assistance and insurance. Our product offering has grown with our customers and includes automotive assistance, travel insurance, medical assistance and overseas student health cover.

The Mondial Assistance Group is one of the world’s leading assistance and travel insurance providers with 33 operation centres in 26 countries, over 9,000 dedicated employees globally and over 450 staff in Australia.  The Customer Contact Centre is located in Toowong, Queensland, where we are ready to assist customers, 24 hours, 7 days a week, 365 days a year, no matter where our customers are located around the world.