Contact Us

If you have purchased before 17th July 2017 please click here. 


General Enquiries

Within New Zealand: 0800 422 400

From overseas: (+64) 9 888 0538 

Email: DUenquiriesNZ@duinsure.co.nz               

Opening Hours:

Monday - Friday: 8am - 10pm 

Saturday: 11am - 6pm 

Sunday: 12pm - 6pm

Monday 22 Oct. (Labor day): 10am - 10pm

Postal Address

11B/17 Albert Street,

Auckland 1010

New Zealand


 Claims Enquiries

Within New Zealand: 0800 263 373

Email: info@travelclaimscentre.com

Opening Hours

Mon to Fri: 11am - 9pm

Saturday: 10am -  4pm

Sunday: 12pm - 6pm

Postal Address

PO BOX 106-154

Commerce Street

Auckland City 1143


Emergency Assistance 

Open 24 / 7 – 365 days / year

From Overseas: (+) 64 9888 9274

Email: help@travelclaimscentre.com

Toll Free International Numbers

UK: 0808-178-5380  

Australia: 1300-884508

New Zealand: 0800-192742

Thailand: 1800 011 857

USA/Canada: 1 855-912-3443

Indonesia: 001 8030 612 053